Frequently Asked Questions
Everything you need to know about your Vivitar products and orders.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days, depending on your location.
How do I return a defective electronic item?
We offer a 30-day return policy for all electronics. If your product is defective, please contact our support team to receive a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Do Vivitar products come with a warranty?
Yes, most Vivitar electronics include a one-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
Where can I download the software or drivers for my device?
You can find all necessary drivers, software, and digital manuals by visiting our 'Downloads' page and searching for your specific model number.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my shipment?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.